We provide you access to our internal systems that allow you to see, in real time, where your security team is, review reports, and keep your finger on the pulse of your security program. Of course, what we do goes far beyond that. We provide you with a regular analytics report that lets you see the primary issues you face and how we are altering our security program to improve our response to those same issues. We build out custom SOPs that are actually usable by our Officers and make sure that the tasks that need to get done, get done. We have a unique training program that is unlike any other in the industry and focuses on teaching our people the fundamentals, not just on-the-job training like so many of our competitors default to.

We fill every shift, even if it means a member of management must fill it. Everyone is facing challenges in hiring and staffing in today’s economy. We face the same challenges, so how are we any different? We put more time and effort into our hiring process. We work extremely hard to make sure we fill every shift and to do this it means we are going to put more time, effort, and energy to hire and retain the best candidates. We have the most extensive hiring process in the industry. We treat our Officers like family. We make sure they have the tools, training, and oversight to do their job and this means you have a security staff that actually solves issues, protects your people and property, and constantly works to improve.

One of the first things we do, even before we start with you, is provide you with a single point of contact, to include a personal cell phone number. When you have a problem, you don’t have to worry about who to call or work through a convoluted phone messaging system. You call that person, and they fix your issue; it’s as simple as that. We aren’t perfect, but no one is more responsive than us. You aren’t paying a security company to create issues or put more work on your plate. When you have a problem, it becomes our problem.

We are experienced at taking over a variety of locations from other security providers. We make this process pain free for you. We communicate regularly on the status of every aspect of the transition. Over the years we have faced a lot of unique challenges during transitions, from other security companies pulling their people early to actively working against the transition. While these can be stressful, it’s our stress. We work with you to both communicate issues and solve the problem. We believe in doing things the right way, and that means it’s our problem to solve, not yours.

We get it. A lot of companies will tell you anything to get your business and then fail to follow up on what they say. As we’ve already said, we aren’t perfect. Because of that, we work extremely hard to improve every day, no matter how small. It’s one of our Standards of Excellence. There’s a reason we’re in the Inc. 5000 Fastest Growing Private Companies for 2022 and 2023. It’s because of the quality of service we provide, the quality of our people, and the quality of our approach. We are like no other security company out there. We provide real security by pairing great people with real analytics to build out a custom program for you that focuses on constantly improving.